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Event ID 6398, 6482, and 7076 in your event logs?

posted February 9th, 2008 by Stephen Sanderlin
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Are you seeing one or more of the following Event IDs (6398, 6482, and 7076) in your event log approximately every minute? Many of our clients have seen these errors indicating insufficient storage on their MOSS/WSS/Project Server farms, but are unable to find exactly what the errors refer to. Upon investigation, they generally find that there is sufficient memory and hard disk space on all servers in the farm (including SQL Server). However, even in cases where the amount of available storage is lacking, expanding the amount of available storage does not make the errors stop.

The full errors are:

——————————-
Event Source: Windows SharePoint Services 3
Event Category: Timer
Event ID: 6398
Description:The Execute method of job definition Microsoft.Office.Server.Administration.ApplicationServerAdministrationServiceJob (ID D6F5420E-D778-11DC-9EDC-315056D89593) threw an exception. More information is included below.
Not enough storage is available to process this command.
——————————–
Event Source: Office SharePoint Server
Event Category: Office Server Shared Services
Event ID: 6482Description:Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchAdminSharedWebServiceInstance (DDA6F5B6-D778-11DC-A4B1-3E5056D89593).
Reason: Not enough storage is available to process this command.
——————————–
Event Source: Office SharePoint Server
Event Category: Office Server Shared Services
Event ID: 7076
Description:An exception occurred while executing the Application Server Administration job.
Message: Not enough storage is available to process this command.
——————————–

At my last client, this problem started appearing a few months after we had finished our initial deployment. Initially, we discovered that restarting the timer service would make the errors stop for a period of time. However, this obviously was not a proper solution for our client. Fortunately, though, Microsoft had just released KB946517, which is a Windows Server 2003 hotfix for IIS. Deploying this hotfix made our problem go away, but your mileage may vary.

Note: KB946517 is a nonpublic hotfix that requires you to contact Customer Support Services. See the KB article for more information.


Stephen Sanderlin is Vice President of Technology for MSProjectExperts and a Microsoft Project MVP. His earlier writings on Project Management and Microsoft Project can be read at EPMFAQ.
He is actively posting new content at ProjectServerHelp.

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One Response to “Event ID 6398, 6482, and 7076 in your event logs?”

  1. comment number 1 by: Project 6482 | Firstunitypark

    […] Event ID 6398, 6482, and 7076 in your event logs? | EPMFAQFeb 9, 2008 … Are you seeing one or more of the following Event IDs (6398, 6482, and 7076) in your event log approximately every minute? Many of our … […]


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